Blog

News and updates about ISVapp, the Salesforce AppAnalytics API for ISV & OEM partners, Customer Success and Sales topics

July 08, 2022

Feature Update: License Manager

ISVapp Feature Update License Management LMA ISV/OEM Operations
As a Salesforce ISV or OEM partner, you are used to manage your licenses through the Salesforce License Management Application (LMA). The new License Manager in ISVapp is a natural extension on top of the LMA. It proactively notifies you of any inconsistencies within your license records and allows you to quickly clean things up right in ISVapp.
June 29, 2022

Feature Update: Analyze Apex Executions

ISVapp Feature Update Apex executions Feature Management Managed Package
Apex is the programming language that Salesforce developers love (and sometimes hate). It's specific to the Salesforce platform and at the heart of almost every package. From this month, the ISVapp feature management fully supports Apex Executions.
May 09, 2022

Feature Update: Advanced Server Incident Monitoring

ISVapp Feature Update Server Incident Monitoring ISV/OEM Operations
Knowing when server incidents affect the functionality or performance of your Salesforce OEM or ISV product is essential for a healthy relationship to your customers. The new Server Monitoring feature within ISVapp allows you to quickly identify the impact of an incident and provides you with a feed of updates directly from the Salesforce Trust Portal.
March 28, 2022

Feature Update: Multiple Health Scores

ISVapp Feature Update Health Score Customer Success Early Warning
The ISVapp Health Score is an important metric that helps to identify accounts that need immediate attention. This month, we have launched a more flexible way of configuring the Health Score. In addition, customers can now create multiple Health Scores per account.
February 24, 2022

Feature Update: Multi-Factor Authentication Reporting

ISVapp Feature Update Salesforce App Analytics Multi-Factor Authentication MFA Compliance Security
With the upcoming enforcement of Multi-Factor Authentication (MFA) in all Salesforce organizations, OEM partners have a special interest in ensuring that their customer organizations are compliant. The new MFA Reporting capabilities in ISVapp will help you to achieve this.
January 31, 2022

January Feature Update: Advanced User Management

ISVapp Feature Update Salesforce App Analytics User Management SSO
Administrators already know and love the plug-and-play Salesforce-SSO capabilities of ISVapp. In addition to that, we have now added advanced controls that allow our customers to grant ISVapp-access to users that have no Salesforce user within the company organization.
December 13, 2021

December Feature Update: Custom Object Record Counts

ISVapp Feature Update Salesforce App Analytics Custom Objects Snapshots
Many Salesforce ISV and OEM applications are built around a number of business-critical custom objects. ISVapp allows partners to understand how users interact with those objects via Feature Management and the Object Analyzer. As of this month's release, ISVapp provides additional insights on custom objects via "Custom Object Record Counts".
November 29, 2021

November Feature Update: Account Status Override

ISVapp Feature Update Salesforce App Analytics License Management Application
Knowing where exactly an account stands on its journey is essential. It allows your customer success and onboarding teams to dedicate the right resources at the right time. Furthermore, it is key to understand which accounts need more attention right now.
October 25, 2021

October Feature Update: Overhauled Dashboards for ISV and OEM partners

ISVapp Feature Update ISV and OEM Dashboards Salesforce App Analytics
This month we have overhauled the ISVapp dashboards on both the global and account level. They now include more relevant details right on one page and allow you to dig deeper with a click of a button.
September 17, 2021

ISVapp CEO Max-Michael Mayer on the »How We Got There« podcast

ISVapp Podcast How We Got There
Listen to our CEO Max-Michael Mayer on this month's episode of the »How We Got There« podcast, hosted by the great Mike Davis.
August 26, 2021

August Feature Update: Operation Counts

ISVapp Feature Update Feature Analysis Salesforce Managed Package Custom Object CRUD
Data is the foundation for most business applications. That is especially true for those built on the Force.com platform, with its concept of custom objects. Because of that, it is essential for Salesforce ISV and OEM partners to understand precisely how their customers are interacting with those objects. With our latest addition to ISVapp, this became a lot easier and anyone can interpret it.
July 6, 2021

July Feature Update: CRUD Feature Support and App Customizations

ISVapp Feature Update Appearance Feature Analysis Salesforce Managed Package
We have added multiple ways to further customize the functionality and appearance of ISVapp. Additionally, you can now configure custom object operation types (Create, Read, Update and Delete) in our Feature Management section.
June 1, 2021

June Feature Update: License Insights

ISVapp Feature Update License Insights License Management Application Adoption
Understanding license utilization is key for ISV and OEM partners, especially for those that sell Salesforce Experience Cloud (Community) licenses. Learn more about how ISVapp streamlines this process with our June feature update.
May 7, 2021

May Feature Update: Feature Adoption

ISVapp Feature Update Feature Analysis Adoption
The May update allows ISVapp customers to analyze the feature adoption of their managed ISV and OEM packages.
April 12, 2021

April Feature Update: Engagement Metrics Export

ISVapp Feature Update Export Excel CSV
April brings a highly requested feature: being able to export chart data into common formats such as Microsoft Excel, CSV or PNG.
March 10, 2021

March Feature Update: Customizable Rules for Active Users

ISVapp Feature Update Engagement Metrics Monthly Active Users
In March we added a visual editor that allows you to specify what defines an active user - giving you the ability to fine-tune the engagement metrics without the need to set up your own reporting.
February 02, 2021

February Feature Update: REST API and Slack Integration

ISVapp Feature Update Slack Integration REST API App Analytics Package Usage Log
In this months release we added a REST API to request raw data files programatically. Additionally, those customers working with Slack, can now access relevant account metrics directly in chat conversations.
January 18, 2021

January Feature Update: External User Visualization

ISVapp Feature Update Community Experience Cloud Internal vs. External Users
ISVapp now provides a visualization of app usage segmented by user types: internal vs. external (Community / Experience Cloud users)
December 27, 2020

December Feature Update: Enhanced Usage Insights

ISVapp Feature Update Usage
ISVapp now gives you enhanced insights into your monthly and daily usage.
November 25, 2020

November Feature Update: Finance and Upselling Add-On

ISVapp Feature Update Finance Upselling
Make sure to not miss out on any additional revenue with ISVapp's new finance and upselling feature.
October 20, 2020

Salesforce Winter '21 Release Update

ISVapp Winter 21 ISV Partners
Learn all about the newest Salesforce AppAnalytics Winter '21 Release features. We will cover new features and summarize all changes to the AppExchange App Analytics API that powers ISVapp.
October 18, 2020

October Feature Update: Full Salesforce Integration

ISVapp Feature Update Salesforce Managed Package
Access data where it matters: ISVapp now fully integrates into your Partner Business Organization.
August 27, 2020

August Feature Update: Health Score Insights

ISVapp Feature Update Health Score Segmentation
August brings a new feature to ISVapp that lets partners segment their customer base by several criteria.
Listen to this month's episode of the Salesforce Trailblazing Entrepreneurs podcast with Max talking about the Salesforce ISV/OEM ecosystem and the art of raising money.