App Analytics for Salesforce ISV & OEM Partners
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Reduce churn & increase renewals -
Identify upsell potential
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Track and understand the user journey
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Powerful product management features
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Monitor availability and performance
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5 minute setup, integrates everywhere, immediate ROI
Andrew Albert — former SVP AppExchange & ISV Technical Enablement, now CTO at Left Main REI I highly recommend ISVapp to any Salesforce ISV. It's a game-changer for anyone serious about understanding and improving product and customer success metrics.
Features
For Customer Success
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Find out which customers need help
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Identify accounts at risk and prevent churn
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Identify low usage accounts
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Plan ahead with our renewal forecast
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Configurable health scores
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Track product adoption and customer onboarding
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Monitor Salesforce server incidents
For Sales and Revenue
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Identify highly engaged trials
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Grow with customers by identifying upsell opportunities
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Monitor license compliance
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Provide proof of value through customer usage reports
For Product Management
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Precisely define features. No code required.
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Gain insights into your overall product adoption
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Make usage-based product roadmap decisions
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Use our cohort analysis to identify long-term trends
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Use feature taxonomies to structure complex products
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Analyze usage by country for regional insights
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View customer distribution across product versions
For Everyone
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Easy access via Salesforce or our standalone app
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View simple and intuitive pre-built reports
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Easily integrate usage reports in existing systems
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Contact us anytime via a direct in-app support channel
Intuitive and high impact tool. ISVapp provides our teams with valuable insight into how customers are using our package.
A Game Changer for Customer Success!
Understanding our customer's usage of our product has never been easier! We get actionable data in seconds. The fact that ISVapp looks so beautiful is a great bonus!
For many years we have been digging to gain customer insights. ISVapp is the perfect solution for ISV's/OEM partners to better understand their customers.
The App for serious ISV who really cares about Customer Success and their own success
Lifesaver for ISV Partners. We finally found ISVapp and it's been AMAZING.
ISVapp is a total game-changer for our Product and Customer Success team!
ISVapp provides us with critical business insights that we had no access to before!
ISVapp is a massive accelerator for ISVs / OEMs wanting to leverage all the goodness in the app analtyics API!
Built by a team of longtime members of the Salesforce Partner ecosystem
